To deliver

CARRIER POSTNL
We ship with PostNL. You will receive a track & trace code for all orders (parcel post and letterbox parcel). This allows you to track the status of your order after midnight via the PostNL website.

DELIVERY TIME
We strive to deliver within 2 working days, often the next working day is delivered if your order is received before 4 p.m. In the unlikely event that the ordered piece of jewelry is not in stock, you will be notified within 1 working day.

TRACK ORDER
As soon as the order is shipped you will receive an e-mail with a Track & Trace code, with which you can track the status of your order after 00:00 via the PostNL website.

HAVE IT DELIVERED TO ANOTHER ADDRESS
In the ordering process you have the option to 'specify another delivery address'. Enter the details of the desired delivery address here and you will receive the order at this address. Do you want to change the delivery address after placing your order? Please contact us via chat or customer service

DELIVERY ADDRESS ERROR
You are responsible for entering the correct delivery address. Unfortunately, it is not possible to change the address if the order has already been shipped. Until then, a delivery address can be adjusted. For a possible change of address, if the order has not yet been sent, you can contact our customer service via email or via our chat function. The request will then be processed quickly.

POSTAGE COSTS
Orders within the Netherlands from €29.99, which are placed via the Zatthu Jewelry webshop, are shipped for free!

Zatthujewelry.com also delivers orders outside the Netherlands. For information about shipping costs abroad, choose the desired country of delivery in your shopping cart. The shipping costs are then immediately visible.

NOT AT HOME?
Are you not at home on the day of delivery? No problem. The shipment fits through the letterbox!

OTHER DELIVERY ADDRESS
You can have your order delivered to an address other than your billing address. In the ordering process you have the option to 'specify another delivery address'. Enter the details of the desired delivery address here and you will receive the order at this address.

Do you want to change the delivery address after placing your order? Please contact me via chat or customerservice@zatthu.nl

WRONG DELIVERY ADDRESS
You are responsible for entering the correct delivery address. Unfortunately, it is not possible to change the address if the order has already been shipped. Until then, a delivery address can be adjusted. For a possible change of address, if the order has not yet been sent, you can contact our customer service via email or via our chat function. The request will then be processed quickly.

ITEMS WITH DIFFERENT DELIVERY TIMES
The order will be shipped when all items are in stock. If the delivery time is unexpectedly exceeded, you will be notified by e-mail.